The Ritz-Carlton, San Juan, San Juan - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

6961 Ave Gobernadores, San Juan, Puerto Rico, 00979

The Ritz-Carlton, San Juan, a 5-star beachfront hotel next to one of the city's dreamiest plots of beach, features a 12000-square-foot spa with tropical treatments inspired by El Yunque rainforest and four distinct dining venues.

Views and Modern Amenities

The Ritz-Carlton accommodations offer city, pool, or sea views through floor-to-ceiling windows. Rooms include flat-screen TVs, minibars, in-room safes, and dedicated sitting areas.

Five Dining Options

Executive Chef Martín oversees BLT Steak signature steakhouse, Sushi Bar, Lobby Lounge, Mares morning restaurant, and Ocean Bar and Grill serving fresh seafood.

Spa and Business Center

The spa complex contains 11 treatment rooms, a full-service salon for hair, makeup, and nail services. The Ritz-Carlton, San Juan provides meeting facilities with custom catering and Conference Concierge services.

Central Beach Location

Located 4 miles from Sagrado Corazon, the hotel stands within 0.2 miles of Pine Grove Surfing Beach. Nearby attractions include Casino del Sol (0.1 miles), Isla Verde Mall (0.5 miles), and El San Juan Casino (0.5 miles).

“The fine beachfront location feels like a tropical paradise.”view full review

View hotel on map

“Absolutely fantastic experience! Highly recommend this beautiful resort!” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Public parking is possible on site (reservation might be needed) at USD 21 per day.

Wireless internet is available in the entire hotel for free.High-speed internet access is available in the hotel rooms for free.

Other information

All visitors are offered a full breakfast for a fee.

One child: 0 - 3 years

Extra bed: FREE

Existing beds: FREE

One child: 4 - 18 years

Existing beds: FREE

Extra bed: us$ 50

Children above
18 years or adults:

Extra bed: us$ 50

Pets are not allowed.

Year renovated:2011

Number of floors:10

Number of rooms:416

Former name

Ritz-Carlton San Juan Hotel, Spa & Casino

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ocean Front King Room

Max:

3 persons

37 m²

Bed options:

1 King-size bed

Ocean view

Air conditioning

room details

Check Prices

Double Room Two Double Beds City View

Max:

4 persons

37 m²

Bed options:

2 Double beds

City view

Air conditioning

room details

Check Prices

Double Room Two Double Beds Pool View

Max:

4 persons

37 m²

Bed options:

2 Double beds

Pool view

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

San Juan 6.3 km

Airports

Luis Munoz Marin International (SJU) 4.6 km

Fernando Luis Ribas Dominicci (SIG) 10.9 km

Train

Sagrado Corazon Station 5.1 km

Underground

Sagrado Corazon Metro Station 5.1 km

Hato Rey 5.2 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

USD 21 per day

24-hour services

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Lift
Gift/Newsstand

Sports & Fitness

Fitness centre
Tennis court

Services

24-hour room service
Wedding services
Limousine service
Wake up service

Dining

Restaurant
Bar/ Lounge area

Business

Printers

Children

Babysitting/Child services
Game room

Spa & Leisure

Swimming pool
Casino
Sauna
Jacuzzi

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Turndown service
Ironing facilities

Bathroom

Hair dryer
Slippers

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

6961 Ave Gobernadores, San Juan, Puerto Rico, 00979

Map view

6961 Ave Gobernadores, San Juan, Puerto Rico, 00979

City landmarks

Shopping Area

Isla Verde Mall

650 m

Puerto Rico

Playa Isla Verde

820 m

Beach

Isla Verde Beach

1.6 km

6063 Ave Isla Verde El San Juan Resort & Casino

El San Juan Casino

630 m

Store

Pueblo Supermarket at Isla Verde

780 m

5869 Av. Isla Verde

Coral Beach Apartments

980 m

Puerto Rico

Hobie Beach

1.3 km

Night club

Club Brava and Ultra Lounge

620 m

Beach

Vivo Beach Club

17.6 km

Beach

Watersports 4U

810 m

El Alambique Beach

1.2 km

Beach

Playa Hobbie

1.3 km

Balneario Isla Verde

17.6 km

Church

Our Lady of Sorrows Catholic Church

2.2 km

Carolina Public Beach

1.9 km

Teodoro Moscoso Bridge

2.4 km

Laguna San Jose

2.5 km

Island

Isla Guachinanga

2.7 km

Park

Paseo Tablado de Pinones

2.9 km

Boca de Cangrejos

2.7 km

Torrecilla Baja

Pinones

3.3 km

3-5 Calle Villa Internacional I

Punta Las Marias Skate Park

2.8 km

Campamento Piñones

Paseo Pinones

3.1 km

Beach

Balneario de Carolina

17.6 km

Parque Isla Verde

17.5 km

Nearby

Casino

Casino del Sol at Courtyard Marriott

110 m

Behind the Ritz Carlton (pine grove beach)

WOW Surfing School

260 m

Pine Grove Surfing Beach

260 m

Reserva Marina Arrecife de la Isla Verde

440 m

Synagogue

Chabad Lubavitch of Puerto Rico

540 m

Restaurants

BLT Steak

340 m

6961 Avenue of the Governors Isla Verde

Koco Modern Caribbean

170 m

6063 Ave Isla Verde

Ocean Bar & Grill @ The Ritz Carlton

390 m

6961 Ave Gobernadores The Ritz Carlton San Juan

Platos Restaurant & Bar

310 m

2 Rosa Street Coral By The Sea Hotel

Patio de las Flores

110 m

55916 Ave. Isla Verde El Palmar Norte Num. 3

El Guacamayo Pool Bar & Grill

340 m

6530 Ave Isla Verde Hampton Inn & Suites

Hijole - Cocina Mexicana

580 m

6573 Avenida isla verde Opposite Hotel Hampton Inn

Billiard Palace Restaurant

710 m

6471 Ave Isla Verde

Lupi's Mexican grill & sports cantina

520 m

6369 Ave Isla Verde

Cafe Tropical

110 m

7012 Ave Boca de Cangrejos Marriot Courtyard

Sirena Restaurant

60 m

7012 Boca de Cangrejos Avenue Isla Verde Courtyard by Marriott Isla Verde Beach Resort

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.6

Location

8.4

Service

9.4

Dining

7.4

Mary

United States, March 2025

7.4/10

I had a great time at The Ritz-Carlton, San Juan. The warm welcome from the staff made my arrival special, and my room was clean and comfortable. While the dining options could use a bit more variety, the overall experience was enjoyable. I’m already looking forward to my next visit.

Rooms

8.0

The room was comfortable and immaculate, with a cozy bed that provided a great night's sleep. The cleaning schedule allowed for a nice late start to each day.

Service

10.0

The service was superb throughout my stay. From the friendly doormen to the attentive housekeeping, every staff member was eager to help.

Location

8.0

The hotel's location in Isla Verde was convenient for beach access and nearby eateries. However, I felt a bit uneasy walking alone at night in the area.

Dining

7.0

I enjoyed breakfast at Mares, though I wish the lunch menu offered more options. The lobby lounge provided a relaxed atmosphere for dinner.

Facilities

9.0

The beautiful pool area was a highlight. It's spacious enough that I never felt crowded, and room service was convenient.

Michael

United States, December 2024

5.6/10

My stay at The Ritz-Carlton, San Juan was quite enjoyable. The service was really good, with friendly staff greeting me by name from the moment I arrived. However, the dining options were a bit underwhelming and expensive, which was a letdown compared to other Ritz properties I've visited.

Rooms

8.0

I was upgraded to a corner room with amazing ocean views. The room was clean, though a bit small, and the bathroom was impressively spacious.

Service

10.0

The staff went out of their way to make me feel welcome and were attentive throughout my stay. I really appreciated the personal touches, like being greeted with champagne at check-in.

Location

9.0

The hotel's proximity to the beach was ideal, allowing for easy relaxation. I also loved that it was convenient to rent a car for exploring nearby attractions like the El Yunque rainforest.

Dining

7.0

While the dining was pricier than expected, it didn’t quite meet the standards of other Ritz hotels. I found the restaurant to be just okay, although Il Mulino, the Italian spot, did impress with its delicious dishes.

Facilities

8.0

The facilities were nice, with 24-hour room service available. However, the beach setup area could use some improvement, as it felt a bit chaotic at times.

Patricia

United States, November 2024

6.0/10

I had a lovely stay at The Ritz-Carlton, San Juan, enjoying the beautiful beachfront and fantastic pool area. The service was perfect, making me feel welcomed at every turn. However, my room, while comfortable, felt a bit dated and on the smaller side for the price. Overall, it was a great experience, with minor hiccups in dining options that were a bit pricey for what they offered.

Rooms

8.0

I found my room cozy but somewhat small, especially for a family. it could use some updating. The view overlooking the pool was beautiful, though!

Service

10.0

The staff was incredibly courteous, greeting me with smiles and providing great service. I was really impressed with the attentiveness, especially at the pool bar.

Location

9.0

The hotel's location is superb. so close to the airport and just a short cab ride to Old San Juan for dining. It was really convenient for exploring the area.

Dining

7.0

While the on-site restaurant had its charms, the food was a bit overpriced compared to what I expected. I found better options just a couple of blocks away, which made for a nice change.

Facilities

8.0

The pool and beach facilities were lovely. I always found a spot to relax, but I did notice the gym is on the smaller side.

Dick

United States, November 2024

5.4/10

I recently spent a week at The Ritz-Carlton, San Juan, and it was a lovely vacation overall. The beach and pool areas were beautiful, though the room could use some updates. I enjoyed some great dining experiences, particularly at Il Mulino. While there were a few hiccups with service and room quality, the friendly staff and wonderful amenities made it a nice stay.

Rooms

6.0

The room I got was spacious, but honestly, it felt a bit tired. Some of the furnishings left much to be desired, and there were issues like peeling wallpaper and a somewhat noisy environment. Still, the king-size bed was super comfy.

Service

8.0

Service was generally excellent; the staff was friendly and attentive. I did have some trouble with housekeeping, particularly getting washcloths, but the overall experience was pleasant and accommodating.

Location

9.0

Situated in Isla Verde, the location is fantastic for exploring. The beach is just steps away and really beautiful, and it's close to lots of attractions, making it easy to get around.

Dining

9.0

Dining experiences were a highlight for me. I had a good breakfast buffet every morning and a wonderful dinner at Il Mulino that I highly recommend. Lunch options were solid too, especially at the restaurant overlooking the pool.

Facilities

7.0

The pool area was enjoyable, but it did get crowded quickly, which made finding lounge chairs a bit tricky. I also appreciated the spa facilities, though I was unsure if the prices matched the value.

Albert

United States, October 2024

5.0/10

My stay at The Ritz-Carlton, San Juan was a mixed bag. while the staff were friendly and attentive, I found the hotel a bit dated and in need of some renovations. The beach was nice, though visibility in the water was limited, and dining options within walking distance were scarce.

Rooms

8.0

The room I stayed in was spacious with a nice view, although it didn't have a balcony like some others. overall, it was comfortable.

Service

9.0

The service throughout my stay was wonderful. the staff were eager to help and very welcoming, which definitely made a difference.

Location

7.0

The location is convenient, just minutes from the airport, but it's a bit away from the action in San Juan. I didn't feel comfortable walking the beach at night.

Dining

7.0

I didn't dine much at the hotel, but I found options nearby. I did appreciate the fresh fruits and infused water by the pool.

Facilities

7.0

The hotel offered 24-hour room service, which was handy. however, I found the facilities overall lacking a bit of flair.